Overview
Key takeaway
A supermarket chain famous for extraordinary customer service: free repairs, pet care, child care, and legendary employee treatment. Has become a viral tourist destination—people travel just to visit.
Time & cost
Plan 2–3 hours. Budget: Free. Hours: 09:30–21:30.
Best for
Best for first-time Xuchang visitors who want a clear 2–3 hours stop without guesswork.
Practical
Tips
On site
Try the fresh food section—famous for quality and reasonable prices.
Timing
The prepared foods (roast chicken, sushi) are viral.
Also
Free lockers, water, and phone charging.
Also
Very crowded on weekends.
Timing
Leave with hours in mind (09:30–21:30). Weekends and holidays need extra queue time.
Pay
Nearby stalls usually take Alipay or WeChat. Foreign-card terminals are rare — set up Alipay before you go.
Show to staff
你好,请问入口在哪里?我有预约/门票,谢谢。
Hi — where is the entrance? I have a reservation/ticket. Thank you.
Location & how to go
Pangdonglai (Fat East) Store, Xuchang







