Overview
Key takeaway
Real-name timed reservation required—fill the passport/ID number matching the person entering, and arrive in your slot. Unused tickets can be refunded via the order query page. Phone 0744-8230888.
Time & cost
Plan 1–3 hours. Budget: $9–$17. Hours: Official operating hours 07:30–16:00 (last entry around 16:00). Book a dated timed slot in advance; note the lower cableway station has been under upgrade construction—confirm the current boarding point on the official site before arrival..
Best for
Best for first-time Zhangjiajie visitors who want a clear 1–3 hours stop without guesswork.
Practical
Tips
On site
Real-name timed reservation required—fill the passport/ID number matching the person entering, and arrive in your slot.
Timing
Unused tickets can be refunded via the order query page.
Also
Phone 0744-8230888.
Timing
Leave with hours in mind (Official operating hours 07:30–16:00 (last entry around 16:00). Book a dated timed slot in advance; note the lower cableway station has been under upgrade construction—confirm the current boarding point on the official site before arrival.). Weekends and holidays need extra queue time.
Pay
Nearby stalls usually take Alipay or WeChat. Foreign-card terminals are rare — set up Alipay before you go.
Show this
Show the Chinese name “天门山国家森林公园” to drivers and staff. It beats a long English explanation.
Show to staff
你好，请问入口在哪里？我有预约/门票，谢谢。
Hi — where is the entrance? I have a reservation/ticket. Thank you.
Location & how to go
Tianmen Mountain National Forest Park, Zhangjiajie
